Services

We like to provide our customers with the best experience and products possible because we believe when you succeed, we succeed. Our goal is for our customers to get the most value out of Plains Mobile and to deliver 100% satisfaction to each one we work with.

Consulting

With over 20+ years’ experience in consulting and professional services we know, we can provide you the optimal customer experience. We value our customers, so let our experienced consultants do work for you. We’re here to augment your services and act as an extension of your business by providing the expertise and knowledge your customers have come to expect.

  • Identify: Analyze your business processes and operations.
  • Configure: Combine your business operating procedures into one single solution and determine the best way to maximize them.
  • Develop: Create your solution customized specifically for your business needs
  • Implement: Move from your old processes into your new one with ease.
  • Evaluate: We understand your business grows, so we grow with you.

 

Training

Merging to a new solution can be scary, but with a team of experts, you can trust you’ll be fully prepared. ezCinect was built with modern user experience in mind, so you’ll be capable to perform everyday operations within the solution. We don’t just give you the reins and say “run with it”, we coach you throughout the initial process and after.

  • Hands-On Learning: Engage in training from the initial implementation to continued thereafter.
  • Virtual One-on-Ones: Virtual assistance provided for any team member in need.
  • Team Training: Insight and learning are provided for the whole team.
  • Documentation: Step-by-step processes are documented for your convenience.

 

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Support

With a team of experts, we’re here to support you. Whether you want to consult with our Plains Mobile experts or talk customer service, we’re here for you. Continual support and services are provided throughout the transition to your new solution and thereafter. Plus, as part of the solution, our team provides continual support and services.We understand you want your issue resolved quickly so when you call, you receive quality live support.

  • Talk to an Expert: Live support from our friendly team.
  • Get Answers Fast: Receive answers within an hour.
  • Got Insight?: We like to hear your feedback.